From Skills to Performance: How Upskilling Improve the Results in the IT Industry

Ruxandra Mazilu
Author

In an ever-evolving digital era, IT remains a crucial engine of progress within companies. With emerging technologies and rapid changes in the technology landscape, IT employees must always be up to date with new knowledge and skills. This is where the concept of upskilling comes in, an essential practice for maintaining relevance and competitiveness in the IT industry.

Next, we've put together a series of insights related to the benefits that upskilling learning experiences bring to both people in an organization and to the organization itself. At the end we also left a reminder that developing personalized upskilling learning experiences tailored to the needs of organizations is one of our 3 main services. But, we propose to start with the beginning, more precisely with the definition of the concept of “upskilling”. So...

What is upskilling?

Upskilling (both in IT and any other industry) is not just a simple learning process, but an action necessary to ensure continuous adaptation to changes in the industry and to remain competitive in an ever-evolving work environment. If we are to summarize only the IT industry, this process can range from acquiring knowledge of the latest technologies and programming languages, to developing the interpersonal skills and leadership skills necessary to lead effective teams. In essence, upskilling in IT represents a long-term commitment to self-improvement and professional advancement in an industry where change is constant and quickly implemented.

It is also important to note that upskilling is not limited to employees who want to advance in their careers. It can be seen as an opportunity for companies to develop their internal workforce and build a culture of continuous learning. By offering upskilling learning experiences, companies demonstrate their commitment to employee professional development and foster a work environment where learning and personal growth are encouraged and valued.

Why is upskilling important in the IT industry?

In an ever-changing digital environment, upskilling in IT is more than an advantage; it is a necessity. Emerging technologies, such as artificial intelligence, data analytics and cloud computing, are constantly redefining the way we work and communicate. Thus, IT professionals must always be prepared to adapt their skills and learn new concepts and technologies. Therefore, upskilling in IT is not only a tool to stay relevant in your career, but also a way to ensure that you can provide continuous added value within the organization.

Another important aspect of upskilling is that it can help reduce the skills gap. In a job market where demand for technical talent outstrips supply, upskilling can help train a more skilled workforce and better prepared to face current and future technological challenges. Through continuous skill development, IT professionals can be better prepared to tackle complex industry challenges and innovate at a rapid pace.

What are the benefits of upskilling for employees?

Upskilling learning opportunities offer employees not only the opportunity to develop their professional skills, but also to increase confidence in their own ability to meet industry challenges. By participating in upskilling programs, employees can improve their career prospects and strengthen their position in the organization. Also, these opportunities can help increase employee satisfaction and commitment to the company, as they feel valued and supported in their professional development.

Moreover, upskilling can open up new career and financial growth opportunities for employees. Once they improve their IT skills and knowledge, they become more attractive to organizations and can grow in their careers by accessing better-paid roles and positions. Thus, upskilling is not only a means of personal development, but also an investment in the professional and financial future of employees.

And, what are the benefits of upskilling for the employer?

We've talked about the benefits that upskilling brings to employees, and as a manager or leader, you may wonder, “Well, what comes out of this for me, too? Will I help them become better professionals than after they leave my organization?” No, that's not the goal. On the contrary, investing in the continuous development of employees can have a significant impact on their productivity and retention in the company. According to Linkedin's Workplace Learning Report for 2024 (which you can download from here), one of the 5 major factors contributing to the choice of an organization by a potential employee is the opportunities for learning and developing new skills. Employees who feel supported in their professional development are more motivated to contribute to the success of the organization and improve their performance in their roles. It is not just us who say it, but many experts, organizations focused on Learning & Development and top university centers. Therefore, companies that offer learning and development opportunities are more likely to have a dedicated workforce that contributes to achieving organizational goals.

In addition, upskilling can help reduce the costs associated with recruiting and training new employees. Instead of always looking for new talent on the job market, you can invest in developing the skills of existing employees. Thus, you also support them to advance in their careers while building a more skilled and adaptable internal workforce. This can reduce the turnover rate and ensure operational continuity within the company, contributing to its long-term stability and success.

Why is it beneficial for a company to turn to a firm that creates such upskilling learning opportunities in IT tailored to the needs of that company?

Working with a firm that specializes in upskilling in IT can give the company access to high-quality resources and expertise. These firms often have a deep understanding of industry requirements and can create customized and effective learning programs tailored to the specific needs of the company. In addition, working with experts in the field can provide a new and innovative perspective on how the company can address personnel development needs. We, for example, at Digital Stack, that's exactly what we deal with. Namely, we develop customized IT learning experiences and training solutions for individuals and organizations. With a community of over 150 trainers, experts and IT industry leaders, we can be your partner in the professional development of your employees by creating learning programs focused on upskilling in IT.